📞 0404 381 533

Frequently Asked Questions

What makes Alaya Ascend the best couples retreat experience on the Sunshine Coast?

1. Evidence-based facilities (sauna, float tanks, hot & cold tubs + massage, coaching) in our mountain-top sanctuary
2. 4 rooms only!! Private, intimate, boutique experience
3. Proven 5R Outcomes experienced by over 2000 couples and hundreds of solo travelers across 13+ years
4. 400+ 5-stars ratings by thousands of guests.
5. Mountain rainforest luxury, rooms all self-contained with spa, fireplace, decks and pool views
6. Location. Location. Location. Near everything the Sunshine Coast has to offer

ACCOMMODATION AND FACILITIES

Our weekend retreats for couples and solo travellers include:

  • Bungalow accommodation
  • Breakfast pack
  • Wellness facility access (sauna, float tank, hot / cold tubs)
  • Welcome amenities and firewood
  • Massage therapy, additional nights and other premium add-ons are available. Contact to discuss as required.

We would suggest swimming gear and clothes for venturing out to the plethora of excellent local restaurants, markets and beaches nearby.  Bring comfortable clothing, walking shoes, journal/notebook, any personal medications and an open mind. We send confirmations outlining all of the logistics required and local attractions so that you can plan adequately.

Our facilities are accessible for most people with some limitations. Stairs and getting in and out of tubs would need to be navigated. We can help with this and please discuss specific needs, as we want to ensure that we are matching our amazing experiences with what people are looking for AND can access. We help before, during and after your stay to support your experience being special.

BOOKING AND AVAILABILITY

Anytime, but be quick, availability is limited! The weekend retreats for couples and solos are ideal for an impulse decision to take quality time for yourself to get away and ‘do you’ for some quality time with our unique personally and relational  differences. Couples or solos can book at any time, including last minute – depending on availability and logistics for guests to get to the mountain to begin their Restoration and Reconnection. Restore and Revitalise yourselves and Reconnect organically through the experience.  For 5-night facilitated retreats, we recommend joining the waitlist as early as possible for priority access.

We want to facilitate the de-stressing and reconnecting of people, not causing more stress. Therefore we remain as flexible as we can to support ‘Ascenders’, whilst balancing this with the fact that we are running a business. In black & white terms, a full refund will be given 4 weeks out from arrival. Within 14 days, we offer rescheduling to future dates or 50% refund (weather and emergency exceptions apply). We understand life happens and work with guests to find solutions.

Yes, we can offer flexible payment plans for all retreat packages. Contact us to discuss options that work with your budget and timing.

ON-SITE EXPECTATIONS & 'RULES'

We provide an email outlining all of our protocols upon confirmation of your stay. In a nutshell, we invite people into our home and treat all with absolute respect and kindness and simply expect the same in return and towards others also residing here. There is rarely a problem we can’t fix and will do our absolute best to ensure that your  stay is amazing.

We will step you through our simple system for our facilities use and provide information relevant to ensure your experience is optimised. Insane levels of relaxation, restoration and decompression from the stressors of the world.

We provide information outlining the impacts that extremes of cold and hot, as well as sensory deprivation can have on a person. There are significant scientifically validated benefits from intermittent exposure to hot and cold, however, we suggest that anybody with an prevailing heart conditions or pregnant women should NOT use some of our facilities (sauna / cold plunge). By using our facilities, guests take responsibility for their own health, wellbeing and the continued good order of our equipment. ***Please seek medical advise as required before using if you unsure***.

PROGRAM SPECIFICS

We are enormously confident in what we offer for couples who are looking for a powerful and unique self-directed weekend to fill their own cups and take some quality time out together to Reconnect. Our combination of luxury mountain-top location, evidence-based facilities, approach  (5R Outcomes), boutique availability (maximum 4 couples) and founder’s unique expertise in psychological and physical wellbeing creates an experience unlike other retreats, bed and breakfasts or large group programs. 

Depending on your choice of retreats (Weekend self-directed or fully facilitated 5-night retreats), will depend on the depth of engagement with our systems. While we honor the spiritual dimension of transformation, our approach is inclusive and non-denominational. The 5-night retreats methodology is grounded in psychology and neuroscience. Guests of all backgrounds and beliefs have found the experience meaningful.

That is good and it may be unlikely that you will even run into anybody else whilst here, such is the lay out and capacity of Alaya Ascend. The small, intimate setting provides individual space. For other retreats, you are full supported, where you are, but that is a discussion for those interested in deeper dives anyway. Contact for more. 

PROFESSIONAL DEVELOPMENT (5-night Retreats)

We want to help people who help and develop people (“those who inspire, influence & instruct”). To do so, we are launching 5-Night Professional Development Intensives at the retreat, where attendees benefit from the surreal space, the biopsychosocial effects of being here and using our wellness facilities and also experience up to 20 contact hours of certified professional development that has been delivered to leaders, middle management, teachers and doctors across the past decade.

5-night retreats will align with Australian CPD standards. Again, we will advertise these limited retreats in 2026, but feel free to register interest asap as there is limited availability.

These 5-night retreats will most likely be tax deductible and the couples / sols weekends possibly also (ask your accountant) and we provide all necessary documentation for your professional portfolio and tax purposes.

Yes! When we offer retreats, there will be discounted prices for bringing a colleague (twin-share). We are already running retreats for small leadership teams and can customize experiences for organizational development. This is particularly powerful for leadership teams wanting aligned transformation.

Yes, for professionals attending the 5-Night CPD certified intensives. The professional development focus and certification make this a legitimate business expense. We provide all documentation needed. (Consult your accountant for specific tax advice.)

Schedule Your Discovery Call

Not sure which retreat experience is right for you or further questions?

Book a complimentary 20-minute discovery call with our team. We’ll help you:

  • Clarify your transformation goals and current challenges
  • Understand the differences between the weekend packages
  • Determine the best timing for your retreat
  • Address any concerns or special requirements
  • Explore investment options and payment plans

Available Monday-Friday, 9am-7pm AEST

Visit Us

Location

Nestled in the Sunshine Coast Hinterland, our mountain-top sanctuary is just 20 minutes from Mooloolaba, Maleny, and Montville beaches and attractions.

Driving Directions

Detailed directions and GPS coordinates are provided upon booking confirmation. The drive itself is part of the transformation—winding mountain roads that naturally help you transition from daily life to retreat space.

Airport

Sunshine Coast Airport (30 minutes) or Brisbane Airport (90 minutes). We can arrange transportation services upon request.

Connect on Social Media

Follow for behind-the-scenes retreat moments, transformation tips, and guest stories (shared with permission)

Professional development insights, positive psychology applications, and leadership transformation content

YouTube: Alaya Ascend with Craig Dickson

Weekly videos sharing 5R methodology, transformation techniques, and professional development insights

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Emergency Contact

During your retreat

+61 404 381 533 (24-hour emergency line)

After hours non-emergency

retreat@alayaascend.com.au

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